Introduction
Welcome to Silom Studios. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website.
Information We Collect
We may collect the following types of information when you visit or interact with our website:
Usage Data: Information about how you use our website, including your IP address, browser type, device information, and pages viewed.
Personal Identification Information: Name, email address, phone number, nationality, and other contact details that you provide when making a reservation or inquiry.
Payment Information: Credit card details and billing information when you book accommodations or other services.
Booking Information: Information related to your stay such as room preferences, arrival and departure dates, and special requests.
How We Use Your Information
We use your information to:
Comply with legal obligations and protect against fraudulent activities.
Process and manage your bookings and reservations.
Provide customer service and respond to your inquiries.
Send booking confirmations and updates.
Improve our website, services, and overall guest experience.
Sharing Your Information
We will never sell or rent your personal information. However, we may share your data in the following circumstances:
Business Transfers: In connection with any merger, sale, or transfer of some or all of our business or assets.
Service Providers: With third-party vendors (e.g., payment processors, booking platforms) who assist in delivering our services.
Legal Requirements: If required by law or in response to legal processes.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance the performance and functionality of our website.
- Analyze site usage and understand user preferences.
- Personalize your online experience.
You can adjust your browser settings to reject cookies or notify you when a cookie is being used.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct or update your personal information.
- Request the deletion of your personal data under certain conditions.
- Object to the processing of your data.
To exercise any of these rights, please contact us at the details provided below.